Restore
Overview
Restore is the feature group used to recover a VM from an existing restore point. From the Restore Points tab, each eligible instance offers three actions:
- Restore — overwrite the current instance from one of its own restore points.
- Restore Keep — create a new instance from a restore point without changing the original.
- Instant Recovery — run a VM directly from a restore point for the fastest recovery.
Prerequisites
- The tenant has Backup Instance by Veeam service activated.
- The user is logged in to the Unify Portal.
- The user has permissions to perform restore.
- The instance belongs to the current VPC and is within the user's allowed scope.
- The instance has at least one available restore point.
- The infrastructure has enough resources to perform the restore, especially for Restore Keep and Instant Recovery.
Restore Points screen
Purpose
Shows the instances that can be restored and provides restore actions for each eligible instance.
How to use
- Open the Restore Points tab on the Unify Portal.
- Find the instance to restore.
- Check the actions available for the instance.
- Choose the action that fits the recovery need.
- Pick a restore point and configure the options as instructed on the screen.
Notes
- Only instances with available restore points can be restored.
- If an instance does not meet the conditions, the restore action may be hidden or disabled.
- You can only pick a restore point that belongs to the specific instance being operated on.
- Restore is an operation that can affect data; review the restore point and options carefully before confirming.
Restore
Purpose
Restore over the current instance from one of its own restore points. Use this action when you want to roll the instance back to the backup state and accept overwriting the current state.
Steps
- Open the Restore Points tab.
- Find the instance to restore.
- Click the Restore action.
- The portal opens the Restore Instance popup.
- Verify Instance Name, which is shown read-only.
- Pick a restore point from the Restore Point list.
- Expand Advanced Settings and set the options if needed:
- Quick rollback (restore changed blocks only)
- Power on instance after restore
- Click Restore Instance.
- Read the warning about overwriting the current instance.
- Confirm the restore action.
Fields to select
| Field | Required | Notes |
|---|---|---|
| Instance Name | Yes | Shows the current instance, not editable |
| Restore Point | Yes | Pick an available restore point of the instance (shows Date, Size, Type) |
| Quick rollback | No | Restores only changed blocks when enabled |
| Power on instance after restore | No | Powers on the instance after restore when enabled |
Result after restore
- The current instance is restored to the selected restore point's state.
- Current data or state of the instance may be overwritten.
- Existing restore points are not changed.
- If Power on instance after restore is enabled, the system powers on the instance after restore.
Notes
- The Restore Instance button stays disabled until you select a valid restore point.
- Do not use this action if you need to keep the current instance for comparison or manual rollback.
- If you want to create a new VM from the restore point, use Restore Keep.
- If you need to launch a VM quickly to recover from an incident, use Instant Recovery.
Restore Keep
Purpose
Restore to a new VM from a restore point of the current instance, without overwriting or changing the source VM.
Steps
- Open the Restore Points tab.
- Find the source instance to restore.
- Click the Restore Keep action.
- The portal opens the Restore Keep popup. The new instance uses the same hardware configuration as the source instance.
- Enter New Instance Name.
- Pick a restore point from the Restore Point list.
- Expand Advanced Settings and set the option if needed:
- Power on instance after restore
- Click Restore Keep.
- Read the final confirmation.
- Confirm the restore action.
Fields to enter
| Field | Required | Notes |
|---|---|---|
| New Instance Name | Yes | Name of the new VM. Helper text: Name limits up to 50 characters. Only letters, numbers, and hyphens are allowed. |
| Restore Point | Yes | Pick an available restore point of the source instance (shows Date, Size, Type) |
| Power on instance after restore | No | Powers on the new VM after restore when enabled |
Result after restore
- A new VM is created from the selected restore point.
- The new VM has the same hardware configuration as the source instance.
- The source VM is not overwritten or changed by Restore Keep.
- Existing restore points are not changed.
- If Power on instance after restore is enabled, the system powers on the new VM after restore.
Notes
- The Restore Keep button stays disabled until you provide a valid restore point and a valid New Instance Name.
- The new VM name must be valid and not conflict with system rules.
- Restore Keep requires enough infrastructure resources (CPU, RAM, disk) to create the new VM. The portal may warn before submitting, or the restore may fail during processing if resources are insufficient.
- Restore Keep does not support source VMs that have been deleted.
Instant Recovery
Purpose
Quickly launch a new VM directly from a restore point to bring the system back online in the shortest time. Use it for fast recovery during an incident.
Steps
- Open the Restore Points tab.
- Find the instance to recover quickly.
- Click the Instant Recovery action.
- The portal opens the Instant Recovery form. The new instance uses the same hardware configuration as the source instance.
- Pick an available restore point.
- Restore Mode shows Restore to the new instance (read-only).
- Enter or check New Instance Name.
- Expand Advanced Settings and choose Restore VM tags if needed.
- Click Start Instant Recovery.
- Read the confirmation popup and confirm.
- Track the session in the Instant Recovery tab.
Fields to enter
| Field | Required | Notes |
|---|---|---|
| Restore Point | Yes | Pick exactly one available restore point |
| Restore Mode | Yes | Read-only; this version supports only Restore to the new instance |
| New Instance Name | Yes | Name of the new VM. Defaults to the source name plus a timestamp. Up to 50 characters |
| Restore VM tags | No | Restores the VM tags from the restore point when enabled |
Result after instant recovery
- A new VM runs almost immediately from the restore point, with data as of the backup time.
- You can access, check, or use the VM right away.
- The system creates an Instant Recovery session shown in the Instant Recovery tab.
- Changes made while the VM runs in Instant Recovery are kept in a temporary write cache.
- The restore point is not changed by the instant recovery action.
Actions after instant recovery
- Migrate to Production: move the session to permanent storage for long-term use, without downtime. If the original VM was deleted, the migrated VM uses the default Instant VM Recovery storage policy, and you should update it to the correct storage policy manually after migration.
- Cancel Instant Recovery: stop the session and discard the recovered instance and any unsaved changes.
Notes
- Instant Recovery supports only Restore to the new instance. Network and Subnet cannot be configured; defaults are applied.
- Instant Recovery does not offer a power-on option.
- The VPC needs enough quota or resources to create a new instance.
- Make sure there is no active Instant Recovery session for the same instance before proceeding.
- If you need to keep the instance after Instant Recovery, use Migrate to Production rather than Cancel Instant Recovery.
Quick comparison of restore actions
| Action | When to use | Effect on current VM | Main outcome |
|---|---|---|---|
| Restore | You want to roll the current VM back to a restore point | Yes, overwrites current state | Current VM is restored |
| Restore Keep | You want a new VM and keep the current VM intact | No | A new VM is created from the restore point |
| Instant Recovery | You need to launch a VM quickly to handle an incident | Does not overwrite the current VM | A new VM is launched quickly from the restore point |
Common errors
| Situation | Resolution |
|---|---|
| Cannot see the instance in the Restore Points tab | Check the instance has an available restore point and belongs to the correct VPC |
| Restore action is disabled | Check restore permissions, instance status, and available restore points |
| Cannot click the restore confirm button | Check that a valid restore point is selected and all required fields are filled |
| Restore Keep fails | Check the new VM name and available resources |
| Instant Recovery conflict | Check the new VM name and any active Instant Recovery session |
| Restore takes too long to finish | Track the task status, or contact support if the task errors out or times out |