Skip to main content

Troubleshooting: Activity Log

The Activity Log page shows "Page Not Found"​

Cause: The URL is incorrect. Activity Log uses the path /activity-logs (with a trailing s).

Solution: Use the correct path from the left navigation bar within the VPC context, or click the Activity Log item in the sidebar.

Cannot find a specific event​

Cause: The current filters may be excluding the event you are looking for.

Solution:

  1. Click Filtered to review the filters currently applied.
  2. Clear or widen the time range (Start date / End date).
  3. Remove the User or Type filter if you are not certain of those values.
  4. Click Reset (if available) to clear all filters and view the full log.

Want to export the log to a file but cannot find an Export button​

Cause: Activity Log does not support file export. This is a design limitation of the feature.

Solution: Record the information you need directly from the interface, or contact the FPT Cloud team if you need to retrieve log data in bulk.

Activity Log does not show activity from another VPC​

Cause: Activity Log only shows the log for the currently selected VPC.

Solution: Switch to the other VPC using the VPC selector at the top of the page, then access Activity Log within that VPC's context.