Restore a service account

Restore brings a deleted service account back to Active. The account keeps its ID and policies and gets a new password. Use it when you deleted an account by mistake, or when an application needs the old account again.

Prerequisites

• Your role includes service-accounts:manage. The portal_admin role has it.
• The service account is Deleted.

Restore the service account

1. Select Service Accounts.
2. In the status filter, select Deleted.
3. In the row of the account, open the ⋮ menu and select Restore.
4. In Restore Service Account, select Restore.
5. In the Credential Generated window, select Copy and store the new password.
6. Select I have copied the password, then select Close.
7. Update every application that will use the account with the new password.

The account returns to Active after the identity and policy sync finishes. The new password applies to new connections within about 1 minute.

note

The password the account had before it was deleted does not work again. Update your applications with the new password right after the restore.

Next steps

• Disable, enable, or delete a service account.
• Give a service account data access.