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Top Up

Top up your Organization Wallet to add credits for running GPU resources. Credits are deducted as Workspaces consume resources.

1. Go to Billing​

In the left sidebar, click Billing. The Billing overview page opens, showing your current Organization balance.

Billing overview showing Pay now button

2. Click Pay now​

Click the Pay now button in the Organization balance section. The Account information dialog opens.

3. Fill in account information​

Account information dialog

  1. Select your account type: Personal or Company.
  2. Enter your Name, Email, Address, and Country.
  3. Enter your Tax ID or National ID.
  4. Under Billing currency, select the currency for this purchase.
警告

The billing currency cannot be changed after your first purchase. If you select VND now, all future top-ups must also use VND.

  1. Click Continue.

4. Choose an amount​

Add credits dialog — Step 1: choose amount

The Add credits dialog opens on Step 1 of 2.

  1. Select a preset amount — $25.00, $50.00, or $100.00 — or click Other to enter a custom amount.
  2. Click Continue.

5. Select a payment method​

The dialog moves to Step 2 of 2.

  1. Select a payment method:
    • VNPAY-QR — supports domestic bank cards, VNPAY app, and QR code.
    • Stripe — supports international credit/debit cards (Visa, Mastercard, JCB)
    • PayPal — supports PayPal balance and linked cards.
  2. Enter your payment details for the selected method.
  3. Click Continue to proceed to the payment gateway.
注記

All top-up transactions are non-refundable once processed.

After the top-up​

Your Wallet balance updates as soon as the payment is confirmed. The Top-up line in the Organization balance section reflects the new amount.

Set up a low balance alert​

A low balance alert sends an email when your Organization Wallet drops below a threshold you set — so you can top up before GPU resources are interrupted.

  1. In the left sidebar, click Billing, then click Billing settings.
  2. In the Low balance alert section, check Send me an email when my balance falls below the credit threshold.
  3. Enter a Credit threshold in USD — for example, 100 to be notified when the balance drops below $100.
  4. Enter one or more Recipient emails. Separate multiple addresses with commas.
  5. Click Save.

Billing settings page showing Low balance alert section

What's next​

  • Vouchers — if you have a Voucher code to redeem.
  • Payment History — check past top-up transactions.
  • Billing — how credits and Vouchers are consumed.